Last updated: June 2026
This page is practical platform guidance and should be read with the current in-app workflow.
Documents collected
AdhocX may collect PAN, Aadhaar front, Aadhaar back, driving licence, and selfie during rider onboarding. The exact required documents may depend on the current app workflow and admin review needs.
Users must upload their own valid documents and must not upload forged, altered, expired, or third-party documents.
Purpose of KYC
KYC information is used to verify rider identity, support admin approval, reduce fraud, enable platform safety checks, support payout readiness, resolve disputes, and comply with operational or legal requirements.
Storage and access
KYC documents may be stored with the platform's configured storage/backend provider and accessed by authorized admins or systems only for verification, support, safety, dispute, fraud prevention, or compliance purposes.
AdhocX does not permit companies to view rider KYC documents as part of normal assignment workflow.
Consent
By submitting KYC documents, the rider consents to AdhocX collecting, storing, reviewing, and using those documents for onboarding, verification, safety, payout, support, dispute, and platform integrity purposes.
If a rider does not consent, the rider may not be able to complete registration or receive platform assignments.
Withdrawal and deletion requests
A rider may contact support@adhocx.in for KYC questions or reasonable deletion/correction requests. Withdrawal or deletion may be limited where records are required for fraud prevention, dispute handling, payment/payout audit, legal compliance, or completed platform transactions.